Shipping Policy

At LuroLux, we process orders within 1–2 business days (Monday–Sunday). Once shipped, you’ll receive a confirmation email with tracking details. Standard U.S. shipping typically takes 3–7 business days, while expedited and express options are available at an additional cost; Please ensure your shipping address is accurate LuroLux is not responsible for delays or losses due to incorrect information. We currently ship within the U.S. and to select international destinations; international customers are responsible for customs fees and import taxes. Delivery times may vary due to location or carrier delays. If your order arrives damaged, defective, or is lost in transit, contact us within 2 days with supporting details for a replacement or refund. Once marked “delivered” by the carrier, LuroLux’s responsibility ends. We may update this policy periodically without prior notice. For any shipping-related inquiries, please contact us at info@lurolux.com.